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第118章 强行退货(1 / 2)

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林薇:你现在卖的商品感觉和店里的不同,所以我才会退货呀!

店家:我们确保是正品……

林薇看到这店家的人不停的解释,根本没有拿出解决的方案。买的时候那么不爽快,现在遇到售后了还这般难缠,顿时觉得有些来气。

“懒得和他们说了,干脆投诉算了。”林薇对着庄毕说道。

“投诉?”庄毕一脸诧异。

“对呀!直接找店小二解决呀!”林薇说道。

“万一店小二不理人呢?”庄毕担心这些人会走一个过程。

“放心吧!现在大型电商平台,虽然假货难免,即使正品,照样可以退,再说这衣服又没有洗过。”林薇说道。

庄毕看这林薇讲的蛮专业,对她还是有点佩服:“那就投诉吧,强行退货算了”。

“我也是这么觉得”林薇赞同他说的话。

这两人顿时有点臭味相投的感觉,有点不是一家人,不进一家门的感觉。突然这么一说,还真有点般配呀!

“你那赶紧吧!到时候时间长了,更难办”庄毕担心耽搁明天去嗨。

“这没事。快的话一下解决了,今天点的售后,即使店家在怎么拖拉,在7天之内都可以处理好”。

“那就好办。到时候我把我的账号给你,你直接跟店家交流吧!”庄毕说道。

“等下看下情况,要是店家不回复的话,再说吧!”林薇先按了下退货按钮,理由:假货!

当林薇按了这个按钮,这店家急得跟猴一般。

不到5分钟,立马拨了一个电话过来。

庄毕一看,这不就是那快递单上发件人的手机号码吗?先问了林薇:“这店家打电话过来了,要不你接下?”。

“我来接吧!看他们也急了”林薇接过庄毕手中的电话。

这店家打电话来还能说什么事情呀!不就是聊这售后的事情,聊来聊去,聊到了这邮费谁来承担的问题。

林薇听到就是不爽,觉得这明明是假货,还要消费者来承担来回邮费,那不是在坑人吗?上面标的邮费是10元,要是专门做网店的人发一个普通的包裹,最多也就5元左右。这明显不就赚了5元,看到店铺每天都几十单,光邮费也可以赚好几百元呀!一般在网上买东西的人,看到价钱可以,质量还行,退的情况比较少。按他们这样做生意,那不是赚死了。

“我们不承担来回运费,你们要这样不讲理,我们继续投诉,再说我也是这个牌子的老会员,是不是正品,你们心里清楚的很,我不想让你们为难,只要退了就好了”林薇在电话上说道。

店家被逼无奈,像是鬼子投降一般。觉得要坑到林薇,实属困难。在几番交战过后,终于同意退货,而且来回邮费由店家承担,店家先让林薇垫付。

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